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What are the 3 main objectives of the quality program?

3 main objectives of quality control: enhance product quality and reduce risks, gain production efficiencies, and garner customer loyalty.

What are the three 3 components of a quality management plan?

The four main components of a quality management process are Quality Planning, Quality Assurance, Quality Control and Continuous Improvement.

What is the objective of quality?

Quality objectives are goals for the value of products, services and processes. It is a basic quality management process to establish a set of quality objectives. Unlike a quality policy, that is set at the top level of an organization, quality objectives can be specific to a department, team, process or project.

What are the main objectives of quality assurance?

The main QA objective and goal is to boost customer loyalty. Consistently good service will encourage customers to stay loyal and put faith in your brand. With a quality assurance program, you can spot customer pain points easily and keep refining agents' skills to anticipate your customer's needs.

What are 4 main elements of quality?

It has four main components: quality planning, quality assurance, quality control and quality improvement. Quality management is focused not only on product and service quality, but also on the means to achieve it.

What are three aspects of a quality assurance program?

The components of a QA programme are often grouped into three levels, variously labelled: the strategic or organisational level (dealing with the quality policy, objectives and management and usually produced as the Quality Manual); the tactical or functional level (dealing with general practices such as training,

How do you determine quality objectives?

How to Make the Quality Objectives Work for You

  1. Specific. For the best results, an objective needs to be clear and specific. …
  2. Measurable. If an objective can't be measured, how will you know if it has been obtained? …
  3. Agreed. …
  4. Realistic. …
  5. Time-Based.

What are the objectives of total quality management?

Goals of Total Quality Management (TQM) Improve customer service, Make sure employees are trained in quality, Increase employee productivity, Focus on continual process improvement of procedures.