The following modules are core requirements for most help desk solutions. However, the level of ITIL compliance does vary between solutions. It is important to select the help desk solution that addresses your organisation`s business requirements. Remember, the one-size-fits-all rule does not apply when choosing a help desk. Not every organisation will require the same feature set; that is why we offer more than one Help Desk solution, each catering to a different business needs.
Not attending to user requests within the service level agreement. When your help desk agents cannot cope with the volume of calls you receive, and your service level agreement not being met, then it is time to consider a professional Help Desk
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Roll top — A four piece desk that incorporates a cylinder top or a sliding tambour. The top opens to reveal draws and a writing surface, while the desk is supported by two pedestals and complemented by a rear panel.
Finally, consider an ergonomic Office Chair for your workstation or Computer Desk. Ergonomic Office Chairs can reduce strain on your back, which goes a long way when you spend endless hours a day by your computer.
The ergonomic desks are manufactured as one-piece instead of several pieces which makes it very economical to produce. As a result, the cost savings are passed on to the school districts that have limited budgets. Since the ergonomic desk is both functional and attractive and is produced at a lower cost, this makes it the ideal choice for school administrators and purchasing managers.
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