Following are some important issues to consider when designing and conducting IT Help Desk surveys:
8. Conducting the survey periodically (e.g. annually, semi-annually or quarterly) and tracking progress in IT Help Desk customer satisfaction and service levels, and IT Help Desk performance.
Reasons to Invest in a Help Desk
Wooden Computer desks are sturdy and are difficult to drag. Choose a desk, which is finished with a glossy finish.
Another difference is that computer desks usually have drawers; not all office desks have them. The drawers can be to one side or located on both ends, and some of them will be lockable, especially the bottom ones. There is also a small sliding drawer right under where the monitor is placed. This one is for placing small odds and ends, like pens, pins, paperclips and so on. If you find a desk that has drawers and you can`t tell whether it would work as a computer desk. Look at other features such as portholes and size.
Decide beforehand if the desk will be used only by you or more than one person. This is an important question to ask before designing a wall side desk. A standard rectangle desk can be used by four or more people at the same time. That is not the case with an L-shaped or I-shaped desk that does not have sufficient length. If you deal with clients at home then take a look at home office desks that can be used by more than one person. Your clients will feel comfortable while dealing with you. If someone else will be working along with you at the same time then take the opinion of the other person as well before you buy the home office desk.
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