4. Closing IT incident tickets before the problem is resolved
Corner or Free Design
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What is a Service Desk and why is it important to your business?
Is your home office desk fundamentally a piece of furniture or should its functionality be your main priority? Again, this may come down to whether you are running a genuine company or if the desk is simply for home use. There is no need for a functional item not to take the form of a beautiful piece of home furniture. In fact, many professional business desks would look perfectly at home in both a business and domestic environment.
5. Staffing and scheduling the Help Desk to provide consistently high levels of customer service based on IT customer demand for service.
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